Privacy policy

Privacy Policy

Effective Date: January 23rd, 2026

Northlight Counseling LLC is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and protect your information, including SMS (text message) communications.

Mobile Messaging Privacy Policy (SMS)

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying [STOP]. Message and data rates may apply.

If you opt in to receive SMS messages from Northlight Counseling LLC, you may receive text messages related to:

  • Appointment reminders

  • Scheduling or rescheduling

  • Administrative notifications and practice communications

Message frequency may vary (typically no more than 1–2 messages per week). Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below. Consent to receive SMS messages is not a condition of receiving services.

Information Collected and Use

I collect personal information, including:

  • Name, phone number, and email address

  • Insurance or payment details (if provided)

Information is used for:

  • Appointment scheduling and reminders

  • Billing and payments

  • Communication regarding therapy services

  • Administrative purposes

All information is handled in compliance with HIPAA (Health Insurance Portability and Accountability Act) to ensure confidentiality and security.

Sharing of Information

I do not sell, rent, or share your personal information for marketing purposes. Information may be shared with:

  • Payment processors to facilitate transactions

  • Legal authorities when required by law (in compliance with HIPAA)

HIPAA-Compliant Platforms

I use secure, HIPAA-compliant platforms for record management and communication, including:

  • SimplePractice for electronic health records

  • Phone.com for phone and SMS communications

Insurance & Payment Information

Northlight Counseling LLC is in-network with the following providers:

  • Blue Cross of Idaho

  • Aetna

  • PacificSource

  • Regence

  • Cigna

  • St. Luke’s

  • SelectHealth

  • United Healthcare

Payment methods accepted include:

  • Direct payment

  • Superbill submission for potential insurance reimbursement (subject to your individual policy)

Cancellations

  • 48 hours notice is requested for cancellations or rescheduling

  • Cancellations within 48 hours of an appointment will be charged the full session fee

Limitation of Liability

Therapy is a collaborative process requiring active participation. Northlight Counseling LLC cannot be held responsible for indirect, incidental, or consequential damages arising from therapy services.

No Substitute for Emergency Services

I do not provide emergency mental health services. In a crisis, please:

  • Call 911

  • Go to your nearest emergency room

No Surprises Act Compliance

In accordance with the No Surprises Act (42 U.S.C. § 300gg-132), I provide transparent billing. Upon request, a Good Faith Estimate outlining expected service costs can be provided before your appointment.

Contact Information

📍 Northlight Counseling LLC
📧 maria@northlightcounseling.com
📞 (208) 508-2202
🌐 https://www.northlightcounseling.com